Support: Please fill out the form below.

We would love to hear from you!

You can expect a reply by the next business day. On rare occasions it may take 2 business days.

This is the best way to reach us: use the form below, or email us at (Phone calls are not recommended.)

What kind of question do you have?

For questions about billing, please fill out the form below. Note: you can check & update billing info on the My Account page.

For technical help, fill out the form and please give us detailed info, because that will help us to help you! For example:

  • Describe what you are trying to do, or where you are trying to get.
  • What specifically is happening on your device?
  • What URL do you see?
  • What kind of device, browser, and operating system are you using?

How to Cancel your Guided Healing Membership Subscription & Recurring Billing

  • Please fill out the form below and tell us that you want to cancel.
  • Please allow 2 or 3 business days for us to process your cancellation.
  • Note: Clicking the "Unsubscribe" link at the bottom of our emails will NOT cancel your membership and recurring billing. It will only remove you from our mailing list. To stop your recurring billing, you need to use the form below, or notify us by email at or

For Guided Healing Members:

  • Ask your question before each month's Live Guided Healing Call, by posting it in the question box on the Current Call page.
  • Go to the Members’ Private Facebook Group and post your question there.
  • Fill out the form below. Please identify yourself as a Guided Healing Member.

For all other programs: 

  • Fill out the form below. Please tell us what program you purchased, so we can identify you as a customer.
  • NOTE: Elma cannot reply to every question, due to the volume of questions received.
  • If you have questions about the content of a Program that you are using, or how to do a healing process, or what something means: please complete the program first! Often, things will become clear and your questions will be answered later in the program, or you may "receive" an answer intuitively, as you continue working with the program. In addition, many of the longer programs have FAQ sections.
  • If you are a member of one of Elma's "VIP" programs, or Advanced Private Sessions, Elma will reply to your question. You can email her directly, or fill out the form below. Please tell us which program you are a member of.
  • For general questions about how to do healing, go to: the 'How to Do Healing" section of the Blog on the website.  There are tons of answers all over the website. Browse around and see what pops out at you! If you email us questions about healing, we will direct you to the portion of the website that may have the appropriate answer.

Note: Elma cannot respond to individual healing requests or prayer requests. If you need individual help, please consider a private Session with Nedi.

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